Have a question? We’ve got answers.
For general inquiries, assistance with an order, or product information, please reach out to us using one of the methods below.
Have a question? We’ve got answers.
For general inquiries, assistance with an order, or product information, please reach out to us using one of the methods below.
What are Substitute Medicines?
A substitute medicine is a "cover band" for a brand-name drug. Imagine a famous artist releases a hit song. That original song is the "brand-name" drug. Now, imagine a talented cover band learns the song and plays it exactly the same way. That's a substitute medicine! It has the exact same active ingredients, works in the same way, and provides the same result. The only difference is the name on the label and the price tag!
Why are substitute medicines so affordable?
Imagine a brand-new, hit song. The artist spent years writing, recording, and promoting it. The first album you buy is expensive because you're paying for all that original effort. Now, think of a cover band. They play the exact same song, note for note. But because they didn't have to write it or spend money on the original production, they can perform it for a much lower price. Generic medicine is the cover band of the pharmaceutical world—you get the exact same "performance" (the medicine's effect) for a much better price because someone else already did the hard work of creating the original!
How to order my Medicines on MedicOffer?
To order medicine on MedicOffer, you can either share your prescription on the given Whatsapp no. +91 94802 33249 Or you can directly walkin to your nearest MedicOffer store.
Can i get all my medicines here?
We have a large inventory of medicines Over 30000+ Medicines from all the top pharmaceutical companies. In case you don't find what you're looking for, you can reach out to our champions at +91 94802 33249
Can i avail free delivery?
Delivery charges are applied to orders below a certain amount. You'll be able to check the details at +91 94802 33249 Increase the overall order amount to qualify for Free Deliver
What is your return policy?
When should i expect my refund?
Once you hand over the product to our Champion and the product is verified by us/the seller, the refund will be initiated. Verification of the product may take 24-48 hours from the time you hand over the product. The refund will be credited back to your original payment source within 24-48 hours of verification.
Can i order medicines without a prescription?
Any medicine that is marked ‘Rx’ require a prescription without which it will not be dispensed. Please note that you do not need a prescription to buy over-the-counter (OTC) medicines.
Why Choose MedicOffer for Your Medicine Needs?
We give you the option to choose medicine between High Quality Substitute or Doctor's prescribed brand according to your wallet. Our aim to enhance your convenience by delivering medicines directly to you. Say goodbye to long queues, worries about product authenticity, and the hassle of stepping out.
Some of my medicines are missing from my order. What should i do?
Please reach out to our champions at +91 94802 33249 with the pictures of all the items you received along with the invoice and we will get it checked from our end.
Can i reschedule my order?
Absolutely! To reschedule your order, you can call to our champions at +91 94802 33249
How can i pay for my order on my doorstep?
You can pay for your medicine orders by UPI, and Cash on Delivery (COD).
How do i know if my prescription is valid?
As per government regulations, any prescription that contains the details of the doctor, patient, medicine, prescription date, and doctor’s sign/stamp is valid up to 6 months from the date of issue.